// LEGAL DOCUMENT · BINDING AGREEMENT · ALL USERS
These Terms and Conditions constitute a legally binding agreement between you and 92koko. Please read them carefully before creating an account or using any service on the 92koko platform. By registering or continuing to use 92koko, you confirm that you have read, understood, and agreed to be bound by these terms in full.
A plain-English summary of the most important sections of the 92koko Terms & Conditions. The full legal text follows below.
You must be at least 21 years of age to register and use 92koko. Residents of certain jurisdictions may be restricted. Age and identity verification is mandatory for all accounts.
All bonuses at 92koko are subject to wagering requirements, time limits, and game restrictions. Bonus abuse, multi-accounting, or exploitation of promotions will result in account suspension.
Deposits are processed instantly via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Withdrawals require identity verification and are typically processed within 5 minutes for verified accounts.
Collusion, cheating, use of bots or automated tools, and match-fixing are strictly prohibited. 92koko uses certified RNG technology and continuous monitoring to maintain game integrity.
You are responsible for maintaining the confidentiality of your 92koko login credentials. Notify support immediately if you suspect unauthorised access. One account per person is strictly enforced.
92koko provides deposit limits, session limits, loss limits, and self-exclusion tools to all account holders. These are accessible directly from account settings at any time after login.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
By accessing the 92koko platform, completing the registration process, making a deposit, or placing any bet or wager, you acknowledge that you have read these Terms and Conditions in full and agree to be legally bound by them.
These Terms and Conditions, read together with the Privacy Policy and the Responsible Gaming Policy, constitute the entire agreement between you and 92koko in respect of your use of the platform. If you do not agree to any part of these terms, you must not use the 92koko platform.
Important: If you are under 21 years of age, you are strictly prohibited from accessing, registering, or using any part of the 92koko platform. Attempting to circumvent age verification is a serious breach of these Terms and will result in immediate account closure and forfeiture of any balance.
You must be at least 21 years of age to create an account and use the 92koko platform. 92koko reserves the right to request proof of age at any point during the account lifecycle, including at the point of registration, deposit, or withdrawal. Accounts found to have been registered by individuals under 21 will be immediately closed, and any funds held in the account will be handled in accordance with applicable regulations.
By registering an account on 92koko, you confirm that online gambling is not prohibited by the laws of the jurisdiction in which you are located or resident at the time of participation. It is your sole responsibility to ensure that your use of the 92koko platform complies with all applicable local laws. 92koko accepts no liability for any consequences arising from your use of the platform in a jurisdiction where such use is unlawful.
Each individual may hold only one registered account on the 92koko platform. Creating multiple accounts — whether using different names, email addresses, mobile numbers, or payment methods — constitutes a material breach of these Terms. All duplicate accounts will be closed without notice, and any balances associated with them, including bonus funds and pending withdrawals, will be forfeited.
You are required to provide accurate, complete, and truthful information during the 92koko registration process. This includes your legal full name, date of birth, Pakistani mobile number, and email address. 92koko reserves the right to suspend or close any account where registration information is found to be false, misleading, or incomplete.
You are solely responsible for maintaining the confidentiality of your 92koko login credentials, including your password and any one-time verification codes sent to your registered mobile number. You must not share your login details with any third party. 92koko will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to safeguard your credentials.
If you suspect that your 92koko account has been accessed without your authorisation, you must notify 92koko customer support immediately via live chat or by emailing [email protected]. Upon notification, 92koko will suspend the account pending investigation. You remain responsible for all activity conducted on your account prior to the notification of unauthorised access.
You must use your 92koko account for personal entertainment purposes only. Using your account for commercial purposes, reselling access, or using the platform as part of a business operation is strictly prohibited and constitutes grounds for immediate account termination.
Accounts that have had no login activity for a period of 12 consecutive months may be classified as dormant. 92koko reserves the right to apply a monthly dormancy administration fee to dormant accounts, as notified to the account holder via their registered contact details.
92koko accepts deposits and processes withdrawals via the following payment methods for Pakistani players: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, MCB, and Raast. All transactions are processed in Pakistani Rupees (PKR). 92koko does not charge transaction fees on deposits or withdrawals, though your payment provider may apply their own fees.
The minimum deposit amount is Rs 100. Minimum withdrawal amounts and maximum transaction limits are displayed in the 92koko cashier section at the time of transaction and may vary by payment method, account verification status, and VIP tier.
Withdrawal requests are typically processed within 5 minutes for fully verified accounts using JazzCash or EasyPaisa. Bank transfer withdrawals may take longer depending on the receiving financial institution. All withdrawals are subject to KYC verification. 92koko reserves the right to request supporting documentation before processing any withdrawal.
You may only deposit funds into your 92koko account that legally belong to you. Use of stolen payment methods, fraudulent funds, or funds derived from illegal activity is strictly prohibited and will be reported to relevant authorities. 92koko reserves the right to reverse transactions and close accounts where fraudulent payment activity is detected.
All 92koko account balances are held in Pakistani Rupees (PKR). 92koko does not hold balances in foreign currencies. No currency conversion fees are applied to PKR transactions.
All bonuses, free spins, cashback credits, and promotional offers made available by 92koko are subject to the specific terms and wagering requirements stated at the time the bonus is offered. In the absence of specific terms, the following general bonus conditions apply.
Bonus funds must be wagered a specified number of times before they can be converted to withdrawable real-money funds. The applicable wagering requirement will be stated in the promotion details. Wagering contributions vary by game type — slots typically contribute 100%, while live dealer games, table games, and sports betting may contribute at a lower percentage or not at all.
All bonus offers have an expiry period, which will be stated in the specific promotion terms. Bonus funds and any associated winnings that have not been wagered to the required level within the stated period will be automatically removed from the account.
92koko takes bonus integrity seriously. The following activities constitute bonus abuse and will result in the forfeiture of all bonus funds and associated winnings, and may result in account suspension:
92koko reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, and to adjust wagering requirements or impose additional conditions on any active bonus where abuse is suspected.
All game outcomes and betting results on the 92koko platform are final once confirmed by the relevant game system, sports data provider, or live dealer result. 92koko will not reverse or modify a confirmed result except in cases of proven technical malfunction or demonstrable error by the platform.
In the event that a sporting event (including PSL matches, international cricket fixtures, or football matches) is abandoned, postponed, or incomplete, 92koko will settle bets in accordance with the official rules of the relevant governing body and the specific market rules stated in the sportsbook at the time of bet placement. In the absence of applicable rules, bets on incomplete events may be voided and stakes returned.
Minimum and maximum stake limits apply to all games and sports betting markets on the 92koko platform. These limits are displayed in the game interface or betting slip at the time of wagering. 92koko reserves the right to adjust stake limits at any time, including applying individual account-level stake restrictions where abnormal betting patterns are detected.
In the event of a technical malfunction affecting a game or transaction on the 92koko platform, 92koko reserves the right to void the affected game round or transaction and return any staked amounts to the player's account. No additional compensation is payable in respect of a technical malfunction. The phrase "malfunction voids all pays and plays" applies to all 92koko game titles.
The following conduct is strictly prohibited on the 92koko platform:
Violation of any of the above constitutes a material breach of these Terms. 92koko reserves the right to immediately suspend or permanently close any account found to be engaging in prohibited conduct, to forfeit all associated balances, and to report the activity to relevant law enforcement or regulatory authorities.
92koko is committed to providing a safe and responsible gaming environment. The following responsible gaming tools are available to all registered 92koko account holders:
All responsible gaming controls are accessible directly from the Account Settings section of the 92koko platform. Changes that tighten restrictions (e.g., reducing a deposit limit) take effect immediately. Changes that loosen restrictions are subject to a cooling-off period as required by responsible gaming best practice.
If you have concerns about your gaming behaviour or that of someone you know, please visit our dedicated Responsible Gaming page for resources, tools, and support contacts. 92koko strictly enforces the 21+ minimum age requirement and will take all reasonable steps to prevent underage gambling.
92koko's collection, storage, and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By registering an account on 92koko, you consent to the processing of your personal data as described in the Privacy Policy.
92koko is committed to protecting the privacy of its users and complying with applicable data protection principles. Personal data is collected for the purposes of account administration, identity verification, fraud prevention, regulatory compliance, and improving the 92koko platform experience.
All content on the 92koko platform — including but not limited to the 92koko brand name, logo, website design, game assets, graphics, text, and software — is the exclusive intellectual property of 92koko or its licensed content providers. All rights are reserved.
You may not copy, reproduce, distribute, modify, transmit, publicly display, create derivative works from, or commercially exploit any 92koko content without the prior written consent of 92koko. Unauthorised use of 92koko intellectual property constitutes an infringement and may result in legal action.
To the fullest extent permitted by applicable law, 92koko's total liability to any User in connection with the platform, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount deposited by the User into their 92koko account in the 12 months preceding the claim.
92koko shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, loss of winnings, loss of data, service interruption, or loss of gaming opportunity, arising from or in connection with your use of the 92koko platform.
92koko does not guarantee continuous, uninterrupted access to the platform. Scheduled maintenance, technical faults, or circumstances beyond 92koko's reasonable control may result in temporary unavailability of the service. 92koko shall not be liable for any loss incurred during such periods.
92koko reserves the right to suspend or permanently terminate any User account at its sole discretion, with or without prior notice, if it determines that a User has breached any provision of these Terms, engaged in prohibited conduct, or poses a legal, regulatory, or reputational risk to the platform. Upon termination for breach, any remaining real-money balance may be withheld pending investigation, and bonus balances will be forfeited in their entirety.
You may close your 92koko account at any time by contacting customer support via live chat or email. Prior to account closure, all outstanding wagering requirements must be resolved, and any real-money balance remaining after bonus removal will be returned to your nominated payment method within the standard processing time.
92koko reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered Users via email or an in-platform notification at least 7 days prior to the effective date of the change. Your continued use of the 92koko platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
These Terms and Conditions shall be construed in accordance with applicable international online gaming regulations and the laws of the jurisdiction in which 92koko is licensed to operate. Any dispute arising from or in connection with these Terms that cannot be resolved through the 92koko complaints process shall be referred to binding arbitration under the rules of an internationally recognised arbitration body.
Nothing in these Terms limits your rights as a consumer under applicable local consumer protection laws. In the event of any conflict between these Terms and your locally applicable statutory rights, your statutory rights shall prevail to the extent required by law.
If you have any questions about these Terms and Conditions, wish to raise a formal complaint, or need assistance with your 92koko account, please contact our support team through the following channels:
92koko aims to respond to all formal written complaints within 5 business days. For urgent account matters, live chat provides the fastest resolution path.
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